Technology has brought to the world immediate response. If you want to know something right now, you just type the question into the search bar. If you want to own something right now, you just order it online. This means that more customers are expecting instant gratification from all ends of their world. As a business owner, you need to be able to meet that challenge as best you can. Here are some tips to help turn timeliness into an asset that your business can offer clients and customers.

Plan a Mistake Day

Whether your business offers online solutions or actual physical products, you should always leave some room for mistakes. That means if a product or service actually takes one day to deliver, you advertise it as two days. If there are no issues, the customer simply gets what they want a bit earlier than expected. The timeline you offer them should be a worst case scenario, not a best case scenario. In this way, you can always offer your customers a pleasant surprise rather than a frustrating delay no matter what.

Use Various Shipping Methods

There should never be a time when your business doesn't have a shipping method available. You might use one company for most of your services, but then use another company just so you have a backup plan. Plan for all types of shipping. This may even mean you need to keep a courier service in mind just in case you need quick, trusted transportation for sensitive materials that require immediate delivery.

Project and Produce

As long as your materials have an extended shelf life, you should be able to produce things ahead of time. Take a look at the sales over the last year and see what the common trends are. Then, produce a relative amount even if you don't have the orders yet. Since the item has a long shelf life, you don't have to worry about it going bad. You can fill in the gaps between existing orders using this method so that you don't actually have any down time. Then, when new orders come in, you'll be able to switch out projects without worrying about falling behind in the future.

As a business owner, it's always better to stay ahead of the game than behind it. Keep in mind that while people do want quality merchandise, they are also going to look to the fastest delivery time when the quality is comparable. Talk to a courier like Morningside Courier Systems to get the fastest delivery times.

     

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